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Shipping is always a pain, but we've made it easy for you! Choose from two shipping options:

- $8 Standard flat rate (4-7 business days within North America)

- $15 Expedited (2-3 business days within North America) 

All orders over $59 will get free standard shipping within North America.

In addition to these shipping rates there's also the option buy internationally at calculated shipping rates in the cart.

We ship all over the world! Unsure? Contact us for more details :)

Orders are fulfilled the same day if ordered before 2pm. Please expect 4-7 business days for standard delivery and 2-3 days for expedited. International orders will vary by country. Please contact our customer experience team for more details.

Have a question about your order? No need to worry, our customer experience team is here for you! Fill out the form below and they will get back within 24 hours with their answer.

We want you to enjoy the full effects of any skincare products, so we offer a risk-free 30 day refund. If there are any issues within this time frame let us know and our team will make sure that we make things better in no time!

The postman did not handle your package delicately, which is why you need to message us promptly! All of the shipments are insured and we'll have it found or replaced in no time.

We only select high-quality skincare items which are backed up by science research for their powerful benefits. We also have an extensive banned-ingredient list of over 1000+ compounds that we will never use in our products.

Velvet Ritual wants to make the world a better place by doing our part in reducing greenhouse gases. We are committed not only environmentally, but financially as well! Not only do we print on recycled materials and use soy based ink; one tree will be planted for every order.

Please consult our product description pages to consult the full ingredient list of a specific product. Still unsure? Please contact our customer experience team - we will assist you with any questions that you might have regarding our ingredients.